General Terms and Conditions

General Terms and Conditions 

1. Object 

1.1. Ediciones Berenbolli (hereinafter the seller) responsible for the website, makes this document available to users, with which it intends to comply with the obligations set forth in Law 34/2002, on Services of the Information Society and the Electronic Commerce (LSSI-CE), and Law 3/2014, of March 27, which modifies the revised text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by the Royal Legislative Decree 1/2007, of November 16, as well as informing all users of the website, regarding the conditions of use of the site. 

1.2. Any person who accesses this website and uses its services, or provides their data, assumes the role of buyer, committing to strict observance and compliance with the provisions contained herein, as well as any other legal provision that may be applicable. 

1.3. The purpose of these general conditions is to regulate the provision of the services offered through this website, specifically, online sales. 

1.4. The following is the contractual document that will govern the sale of our products, through the website:

Acceptance of this document implies that the buyer: 

You've read, you understand and you're agree with this text. 

That he is a person with sufficient capacity to contract. 

That he assumes, and accepts, all the obligations set forth herein. 

1.5. These conditions will have an indefinite validity period and will be applicable to all purchases made through the seller's website, until the publication of a new version thereof. 

1.6. The seller reserves the right to modify any type of information that may appear on the website, without any obligation to pre-notify or inform the users of said modifications, with the publication on the seller's website being understood as sufficient. 

1.7. The seller does not keep an electronic copy of the contract; save or print the summary of your purchase. 

2. Identity of the parties 

2.1. On the one hand, the seller, identified above and on the other, the buyer, who will be responsible for the veracity of the personal data provided to the seller. 

3. Availability 

3.1. The existence of the books are limited and their appearance on the web does not imply availability. In the case of not having the book, the seller will contact you to inform you. 

4. Contracting procedure 

4.1. The contracting procedure may be carried out in Spanish or English.

4.2. During the hiring process, you will be informed of the different steps to follow and the data entered may be modified, if necessary. 

The different steps of the purchase process are as follows: 

4.3. Shopping basket: The buyer navigates through our store incorporating to his shopping basket, those items he wishes to buy. At any time you can consult the contents of the basket and remove the items you want from it by editing the basket. 

4.4. Once the items to be purchased have been selected, you must choose the appropriate form of payment. 

4.5. A summary of the items ordered will be displayed, with the total amount and the corresponding breakdown, including tax and shipping costs, which will be accepted. 

4.6. Once the corresponding payment has been made through the corresponding bank payment gateway, if paying by credit card, the end of the purchase process is communicated, with a screen that includes the details of the purchase made. And in any case, confirmation / summary email is also sent regarding the purchase made. 

5. Payment methods 

5.1. We have the following forms of payment:

Bank transfer 

Credit card


6. Prices. 

6.1. The prices of the products displayed on the website do not include the Value Added Tax (VAT) that, where appropriate, is applicable (4%). And they are expressed in Euros (€) 

6.2. Purchases that will be delivered within the territory of any of the member states of the European Union will be subject to VAT. 

6.3. Purchases that must be delivered in territories of non-member states of the European Union, the Canary Islands, Ceuta or Melilla will be exempt from VAT. 

6.4. In shipments made to countries outside the European Union, the Provider will not assume the expenses corresponding to taxes and customs duties of each country.

6.5. The prices applicable to each product will be those published on the website or those offered in the form of offers and promotions on the website or in banners, commercial communications from the seller, etc ... 

6.6. The invoice will be delivered together with the order placed. 

7. Shipping 

7.1. Shipping costs: This calculation is made based on the following variables: 

Destination country: the destination of the shipment influences the price according to the rates set by the logistics operators. Shipping method: each of the following shipping methods that we offer you involve different costs and delivery times 

7.2. Shipping way: Postal service 

Shipping costs are included in the sale price for the indicated areas.

Shipping costs for areas not indicated will be quoted separately depending on the country of destination, weight and shipping method.

8. Cancellations / Right of withdrawal / Returns. 


8.1. We accept the cancellations of any order as long as we have not proceeded to send it. In this case, you must wait to receive it and proceed to return it, provided that it meets the conditions explained. 

Right of withdrawal: 

8.2. You have the right to withdraw from this contract within a period of 14 calendar days without the need for justification.

 8.3. The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired material possession of the goods. 

8.4. To exercise the right of withdrawal, you must notify us at our address Ediciones Berenbolli, Pl. Arizgoiti nº 8, 5D, 48970 Basauri Tel. 94 4492484, your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post or email). 

8.5. You can use the model form that we accompany your order, although its use is not mandatory. 

8.6. To meet the withdrawal period, it is sufficient that the communication regarding the exercise by you of this right is sent before the corresponding period expires. 

Consequences of withdrawal: 

8.7. In the event of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. 

8.8. We will proceed to make said reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund. 

8.9. You must return or deliver the goods directly to Ediciones Berenbolli, P / Arizgoiti nº 8, 5D, 48970 Basauri Tel. 94 449 2484, without any undue delay and, in any case, no later than 14 calendar days from from the date you notify us of your decision to withdraw from the contract. The term will be considered fulfilled when the goods are returned before said term has expired. 

8.10. You will have to bear the direct cost of returning the goods. 

8.11. You will only be responsible for the decrease in the value of the goods, resulting from a manipulation other than that necessary to establish the nature, characteristics and operation of the goods. 

8.12. We may withhold reimbursement until we have received the goods, or until you have submitted proof of their return, depending on which condition is met first. 

9. Obligations of the buyer 

9.1. For the contracting of services offered through this website, a series of data is requested from the buyer. The purpose of the aforementioned request is to make this contracting possible and to execute the contracted service under the proper conditions. 

9.2. In this regard, the buyer undertakes that the requested and declared data are true, complete and accurate, and also undertakes to notify the seller of any changes that affect them as soon as possible, to avoid problems that may derive in case the seller has incorrect or outdated data. 

9.3. The buyer undertakes to enable the delivery of the requested order by providing a delivery address where the requested order can be delivered within the usual merchandise delivery hours (Monday to Friday from 10:00 a.m. to 1:30 p.m. and from 4:00 p.m. 00 to 18:00). In case of breach by the buyer of this obligation, the seller will not have any responsibility for the delay or impossibility of delivery of the requested order. 

10. Communication of incidents. 

10.1. In case you have any incident related to the service, either before or after the purchase made, you can contact us at

11. Safeguard clause 

11.1. The possible invalidity or ineffectiveness of one or more clauses of these general conditions, due to any cause, will not determine the invalidity or ineffectiveness of the whole, which will remain valid and effective for all other clauses. 

12. Legislation and jurisdiction 

12.1. The applicable law in case of dispute or conflict of interpretation of the terms that make up these Conditions of Use, as well as any question related to the services of the website, will be Spanish law.

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